Elevated Dashboard & API Errors

Incident Report for ReviewTrackers

Resolved

This incident has been resolved.
Posted Jul 28, 2016 - 08:56 CDT

Monitoring

Maintenance is complete. Service has been restored. We will continue to monitor for additional problems, but all systems appear to be nominal at this time.
Posted Jul 27, 2016 - 23:28 CDT

Identified

We have identified the issue and will be performing some emergency database maintenance. During this time the dashboard and API will be unavailable. We will update you when service has been fully restored. Thank you for you paitence.
Posted Jul 27, 2016 - 23:15 CDT

Investigating

We're seeing a slight increase in the number of Dashboard & API errors that are degrading performance, and in some rare cases customers are experiencing timeouts and 500 errors. We are currently looking into the issue, and will update you as soon as we have more info.
Posted Jul 27, 2016 - 16:50 CDT