Elevated Dashboard & API Errors

Incident Report for ReviewTrackers

Resolved

We have not seen a regression of the issues and are considering this incident resolved.

Posted Dec 14, 2015 - 22:50 CST

Monitoring

The new settings have stabilized the API and Dashboard and we are continuing to monitor the situation.

Posted Dec 14, 2015 - 12:41 CST

Identified

We believe we have identified the root cause within the database settings. We are in the process of testing this solution.

Posted Dec 14, 2015 - 09:48 CST

Investigating

We're experiencing an elevated level of API and dashboard errors and are currently looking into the issue.

Posted Dec 14, 2015 - 09:29 CST